Frequently Asked Questions

Everything you need to know about your Head Gear experience.

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy for headwear?

We offer a 30-day return policy for all unworn items with original tags attached. For hygiene reasons, items must be in their original condition to be eligible for a full refund or exchange.

How do I know which size will fit me best?

Each product page includes a detailed sizing guide. We recommend measuring the circumference of your head just above the ears and comparing it to our size chart to ensure a perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has been shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your products ethically sourced?

At Head Gear, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to minimize our environmental footprint.